Envisioning AI in the Next 20 Years
· Between 70% and 90% of all initial customer interactions are likely
to be conducted or managed by AI
· Product development in a range of sectors from fashion items and
consumer goods to manufacturing equipment could increasingly be undertaken and
tested by AI
· Individuals will be able to define and design the personalised
products and services they require in sectors ranging from travel through to
banking, savings, and insurance
· The technology is likely to be deployed across all government
agencies and legal systems — with only the most complex cases requiring a human
judge and full court proceedings
· Autonomous vehicles will start appearing in many cities across the
world
· Our intelligent assistants could now be managing large parts of our
lives from travel planning through to compiling the information we need prior
to a meeting.
2026–2035
· Globally approved, smart crypto tokens may be accepted alongside fiat
currencies as we edge towards a single global medium of exchange
· Artificial intelligence is likely to have penetrated every commercial
sector
· The evolution of AI could see the emergence of a wide range of fully
automated DAO businesses including banks, travel agents, and insurance
companies
· Scientific breakthroughs could enable us to develop artificial animal
and ecosystem intelligence
· The emergence of self-aware and self-replicating software systems and
robots
· There is a reasonable possibility of achieving Artificial General
Intelligence
· There is a small chance of creating Artificial Super Intelligence
· The singularity remains an unlikely possibility in this timeframe.
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